How to Contact the Casinoin Support Team in Australia?
You can contact the support team in 2 ways: via online chat and via your email address.
- Online Chat. Click on the white button in the bottom right corner to open the chat. Enter your question and provide the email address you used when you registered your account. Operators will respond no later than 9 minutes after the request. If necessary, you can attach screenshots. There is a unique opportunity to send voice messages.
- Email. Send complaints to [email protected] and general questions to [email protected]. But you will have to wait a long time for a response – from 2 to 48 hours. Sometimes emails may end up in the Spam folder instead of the Inbox.
There is no 24-hour hotline or social media accounts. But you can communicate with managers via chat.
In order for technical support to solve your problem as quickly as possible, we recommend that you formulate your request clearly and concisely.
Updated: