You can find the address at the bottom of the page, it is located in the “Need help?” section. Send emails to:
- General Questions to [email protected].
- Complaints to [email protected].
But be prepared for a long wait for a response. The email will arrive 2-24 hours after you send it.
Live Chat
We recommend contacting managers by these methods. Employees respond at any time of the day or night. Managers will write no later than 9 minutes after your request.
Send your question in the chat, and after that provide your e-mail address, where you registered your account. Just like in the email, you can attach screenshots and files if necessary. Be sure to upload images if they will help the operators to understand your problem faster.
Casinoin has a unique feature – you can send voice messages.